Refund Policy

The products ready for sale on our web site are downloadable, fully-functional, and they manipulate the Demo-before-you-buy. This demo lets you get a total insight of our products before purchase.

It is recommended to use the DEMO to make certain that the software satiates the user needs prior to license purchasing . Our softwares are developed such that they are completely functional during the experimental phase. None of our software/script require signup to enable its prime functionality.

In the event, you buy one of our products, after your payment has cleared. Source code will be shared via WeTransfer(File sharing service) to your email id. Once this data is shared with you, featured are no refunds. We have this stringent guideline established since it wont be feasible for the user to return the registered version of our software.

Contact our support staff to get help in installation and configuration with the help of email ticket or telephone. We highly recommend that all the users do test the DEMO version.

Acceptance of this Refund Policy

It is the duty of the user base to understand and come to terms with this refund policy. When making an order for any of our products, it is implied that the user has completely scrutinized the entire document related to refund policy and that they are in sync with all the rules and conditions associated with the Refund policy.

In the event the customer is not in accord with the terms of this refund policy, it is recommended not to place an order and buy a product from us

In case of any questions or to get additional insight associated with the refund policy, it can be mailed to for better clarity.

Any queries related to the refund policy can be mailed to

Policy changes.

We reserve the right to make modifications to this Policy at any instance of time with the permission and authorization of the Directors of Pyramidion Solutions Pvt.Ltd.

We reserve the right to alter this Policy at any time with the authorization of Directors of Pyramidion Solutions Pvt. Ltd. We will upload the refined Policy at Proposed Policy at least in thirty (30) calendar days time period before it becomes active. Unless this Policy has already been put into effect by the submission of a complaint to a Provider, in which case the version of the Policy effective at the time it was invoked will be applicable to you till the discrepancy is sorted out, all such modifications will be binding upon you. In the Taking into account that you protest or not content to a change in this Policy, your sole aim is to cancel your purchase with us, provided that you are not entitled to a refund of any fees you paid to us.

help desk software