Complaints / Abuse
Customers can avail us at Customers can use out contact us for to key in they issue or use basecamp to post the issues for any suspected discrepancies related to any script purchased with Tindo. Once the complaints reach us, they will be taken up by an abuse representative in sync with our legal team. The emails/tickets are sorted out based on the issue, concern, or inquiry.
When seen that the report is applicable, the team will resolve the issue immediately. Based on the issue, it could involve incorporating communication with the registered domain holder. At every instance in the middle of the abuse resolution process, all the complaints will be overseen. Tindo works to resolve everything as soon as possible
Support Requests Received via Telephone
Customers can also get in touch with us at +1 415 800 3365 for any suspected issues related to any script purchased with Tindo. Once the issues reach us, the person responsible for the next process is an abuse representative in conjunction with our legal team. The emails/tickets are resolved based on the severity of the issue or inquiry.
If the report is applicable, steps will be taken for quick resolution of the issues where it involves incorporating communication with the registered domain holder. At everytime during the abuse resolution process, complaints will be checked. Tindo puts its efforts to fix these issues asap.